Next Generation Firewall

Increasingly, applications have become more advanced and users expect to be able to work from anywhere, at any time. Traditional packet filtering and stateful packet inspection firewalls alone do not provide the level of control necessary to both enable and protect your business. Next generation firewalls are an emerging technology incorporating intrusion prevention and detection features into the firewall. These sophisticated devices protect your organization from advanced threats by performing deep packet inspection and making more granular access decisions based on the full packet payload.
 
Our Next Generation Firewall Management service eases the adoption of this technology by extending your IT staff with certified and accredited next generation firewall specialists. These trained experts will ensure optimal configuration, tuning, and provide 24x7 management and monitoring services.

The Next Generation Firewall Management service helps you:

Gain security and control over applications, users and threats
Dell SecureWorks' Next Generation Firewall service protects sensitive information and corporate networks by providing policy-based visibility and control over applications, users and threats. This enables enterprises to detect more sophisticated threats and provides more granular control over the information entering and exiting the network. Because our service identifies which applications are traversing unconventional ports, it also helps businesses strike an appropriate balance between blocking all personal-use applications and allowing them.

Bolster security with CTU research and global security intelligence
The Next Generation Firewall Management service leverages applied research from Dell SecureWorks' Counter Threat Unit (CTU) research team to strengthen policies and analysis of firewall logs. Dell SecureWorks' extensive visibility across thousands of customer networks enables CTU researchers to identify emerging threats, investigate them and develop countermeasures to protect our customers. This intelligence is fed back into our services to enhance management, monitoring and response capabilities.

Maximize uptime and availability while reducing the administrative burden
Organizations that rely on Dell SecureWorks' Next Generation Firewall Management service reduce the cost of managing and monitoring firewalls in-house while also optimizing the performance of their next generation firewalls. In so doing, in-house resources can be redeployed to other core business activities while containing costs. We customize the service to each customer's environment, leveraging best practices to ensure legitimate network access while maintaining network availability and firewall performance. 

Communicate the state of your security and compliance posture
The Next Generation Firewall Management service includes extensive security and compliance reporting capabilities, providing real-time visibility into the security activity occurring across your enterprise. Dell SecureWorks takes a business intelligence approach to Security Information Management, with the Customer Portal enabling more informed security decisions at all levels of your organization.

The Customer Portal features customizable dashboards and a wide array of prebuilt report templates to measure the customer's security program and demonstrate compliance with PCI, HIPAA, SOX and other regulatory requirements. Within the Portal, customers can see all of the actions taken by our experts to maintain optimal firewall performance and protect their assets. In addition, customers can fully customize reports through an easy-to-use reporting wizard.

Choose from flexible service delivery options
The Dell SecureWorks Next Generation Firewall Management service offers flexible support in the most complex environments, allowing our experts to tailor services to each customer's individual needs. Next generation firewalls can be managed in a traditional managed services model where customer personnel have limited or no administrative privileges for their firewalls, or can support co-management where the customer retains ownership and administrative rights to their firewalls to the extent they prefer. With this approach, our experts alleviate the management, maintenance and monitoring burdens without the customer being locked out of their firewall infrastructure.

The Next Generation Firewall Management service provides:

• Policy-based control over applications, users and content
• Device provisioning and deployment
• Device upgrades and patch management
• 24x7 security event, device health and uptime monitoring
• Site-to-site VPN management
• Firewall backup and recovery
• Unmetered support from Dell SecureWorks' certified security experts
• Immediate response to firewall security and health events
• Extensive security and compliance reporting